FAQs

Just click on the question you need the answers to in order to find out more…

Getting started:
– How much does it cost? more
– How do I pay? more
– How long does it take to set up an account? more
– How do I set up a morningpapers account? more
– How do I use my telephone keypad to Dictate? more
– How long is a page? more

Best results:
– How do I get the best sound quality on my dictation? more
– What can I say to improve my dictation? more
– What’s the morningpapers Quality Standard? more
– This paper isn’t accurate – what should I do? more

Collecting my papers:
– It’s morning – how do I pick up my papers? more
– Help, I dictated papers but they are not ready yet? more
– I need my papers today, not tomorrow – can you help? more

My Account details:
– I need to change my Account details? more
– I’ve forgotten my Company Number and/or my PIN number? more
– I’m outside the UK – what number do I dial? more
– This is wonderful – how do I introduce friends? more